01268 284130
At Basildon Mind, we value the people that bring our vision to life via competitive salaries, annual leave, pension, a family feel team working environment, and flexibility to support work life balance.
Basildon Mind is an Equal Opportunities employer, for whom life experience as well as formal qualifications, work experience and lived mental health experience are valid​.
Details of any available roles are displayed below.
Application Guidelines, Application Form plus Equality and Diversity Monitoring Forms are attached here, you need to complete the forms for the role you are applying for.
Key aspects of the role are answering phone calls and carrying out counselling administration (managing appointments, diary, safely welcoming clients in a secure environment, etc). Helpline calls range from straight forward enquiries to serious mental health issues. In this respect, phone calls could be intense, challenging and require managing for up to thirty minutes.
Attention to detail and accuracy is a must when handling private and confidential information, the position will be subject to completing a successful DBS check.
Shifts: Tuesday and Thursday 4pm - 8pm and one Saturday a month 10am – 2pm.
Salary: £12.21 per hour
Download and complete the Application Form and Equality and Monitoring Evaluation forms, available above and sent to recruitment@basmind.org
Closing date: Tuesday 1st July 2025 at 12 midday
Interviews scheduled to take place on 8th/10th July 2025