01268 284130
HomeAbout us VacanciesOur Services Get involved Charity ShopFundraising Contact us Help NOW Donate


Do something amazing  

We are always looking for volunteers who can give some time to improving the lives of those in need. You can volunteer as a student counsellor, a helpliner, as group facilitator, a befriender, to work in our Charity Shop, or offer your specialist skills, e.g. admin, fundraising, social media !  

The work of our volunteers has a profoundly positive impact on those who are mentally unwell, vulnerable, isolated and in need of help. Without the help of volunteers we could not help as many people as we do.   Thank you. 

We are currently updating this website page. If you require any info about volunteering with us please contact volunteering@basmind.org and you will be directed to the correct person. Please come back again, to see the changes we have made.


How much time will I have to commit to? 

You can give as much or as little time as you are able. From one off events to regular weekly groups or befriending. 

Is there an age limit for volunteers? 

From 16 upwards.  

Does volunteering affect any benefits I receive 

Volunteering is an excellent way to improve your opportunities and skills for work; if you are currently in receipt of benefits it’s always a good idea to talk to your adviser at the DWP about volunteering. 

Will I get training for the role 

Yes, training and support is given throughout your volunteering with us. 


Charity Shop Volunteers

We are always looking for volunteers to work in our Charity Shop. We also have a newly created eBay volunteer role, both roles are based in our shop at 37 East Walk, Basildon Town Centre

If you have any questions about the roles please contact Nicola on 01268 289700 or email shop@basmind.org

Click on the links below for role descriptions and return completed application and equality and diversity monitoring forms to shop@basmind.org

eBay Volunteer_A4_06.Sep.2021.pdfBasildon Mind Equality and Diversity Monitoring Form.docCharity Shop Volunteer Job Description.pdfVolunteers Application Form.docx

Allotment Volunteers


Are you interested in gardening, growing fruit and vegetables, but no longer have the space to do this at your own home?

Why not join the Basildon Mind Allotment in Vange, near the library.

Click on the link below for a role description.

If you have any questions about the allotment please contact Jill on 01268 289700 or email volunteering@basmind.org

Allotment Volunteer_A4_22.07.2021.pdf

Counselling Volunteers

We urgently need Volunteers to help run our Counselling Services, we are looking for Helpline and Receptionist Volunteers.

Helpline Volunteer

HOURS: 4 hours per week – Monday to Thursday 10:00 to 20:00; Friday 10:00 to 16:00; Saturday 10:00-14:00
BASED AT: Counselling Office, Whitmore Way, SS14 2EZ 
GENERAL DUTIES: Answering phone calls and carrying out counselling administration (managing appointments, diary, safely welcoming clients in a secure environment, etc). Helpline calls range from straight forward enquiries to serious mental health issues. In this respect, phone calls could be intense, challenging and require managing for up to 30 minutes.

Counselling Receptionist Volunteer

HOURS: 4 or more hours per week – Monday to Friday 09:00 to 17:00
BASED AT: Charity Shop, 37 East Walk, SS14 1HA 
GENERAL DUTIES: Carrying out counselling administration (managing appointments, diary, safely welcoming clients into and out of a secure environment, etc).

Good interpersonal skills and non-judgemental attitude towards people with lived experience of mental ill health.
Ability to communicate effectively. Good organisational, Admin and IT skills. Strong team working ethos.
Experience in working in a similar phone support-based role. Counselling training, health or social care background.
A Disclosure and Barring Service (DBS) check may be required.

HOW TO APPLY: Email us infoline@basmind.org or call us on 01268 284130

Talk to us: 01268 284130