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Supporting mental health in your community


Many people are having problems with anxiety, low moods, feeling locked in or overwhelmed by family problems, and these may have become worse with the new lockdown.

We are here for you, so please get in touch with us if you think you need some help. We have been keeping our counselling service open since the first lockdown and we are building on that. Quite a lot of the appointments are remote (e.g. by phone or Zoom), but we are also seeing people face-to-face in our counselling premises, which we have adapted to make ‘Covid safe’, with the help of our counsellors, volunteers and staff.

To keep everyone safe, we ask that you visit our Counselling premises only if you have an appointment. Visitors will not be allowed in without a booked appointment. For appointments please call 01268 284 130 (please leave a message if your call is not answered, we will endeavour to call you back as soon as possible)

Basildon Mind was set up over 40 years ago and became a registered charity within the voluntary sector. Since that time, we have been helping people who experience mental distress to be empowered to gain a better quality of life.

In 2003 we became a company limited by guarantee and have retained our charitable and voluntary status.

We offer services, support and advice to people with mental distress. We also provide information to professionals, carers, family and friends. Mental distress is not just about people suffering from Schizophrenia, Bi-Polar Disorder, Depression, Dementia, but people suffering from Stress, Anxiety, and Bereavement, which are problems that people have had to deal with at some time in their life. Whatever the form of mental distress, for the person concerned it can be a real problem. We are non-judgemental, non-clinical and listen to the person whose life is being affected.

We have attained quality standards in the following: Supporting People in Essex, National Mind and are signed up to the Mindful Employer Charter.

Please use this website to find out exactly what services we offer, where they are and how to access them. Please remember, we are here to help.

A Guide to Our Services  

Check our brochure for the services we offer, how we did in 2019 and what our plan is for 2020-2021.

A guide to our services- Basildon Mind.pdf

Basildon Mind launches free counselling for frontline workers

Do you work in in health and social care, transport, retail, education, local authority and the police? Have you been affected by the current situation at work? Are you looking for somewhere or someone to turn to for help with your stress and anxiety? Basildon Mind is here for you.

We are offering 6 free confidential sessions by either telephone or video for all frontline staff who live in in Basildon. Please do not suffer in silence. We know that this is a very difficult time for everyone especially frontline workers. Our dedicated Counsellors are available to support you.

For appointments, email infoline@basmind.org  or call 01268 284 130 to leave a message (your name and contact number). Calls are regularly monitored and followed up Monday to Saturday.  

Please note this service is only for residents of Basildon who are frontline staff. Our normal counselling service is still running and open to all residents.