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Supporting mental health in your community


Many people are having problems with anxiety, low moods, feeling locked in or overwhelmed by family problems, and these may have become worse with the new lockdown.

We are here for you, so please get in touch with us if you think you need some help. We have been keeping our counselling service open since the first lockdown and we are building on that. Quite a lot of the appointments are remote (e.g. by phone or Zoom), but we are also seeing people face-to-face in our counselling premises, which we have adapted to make ‘Covid safe’, with the help of our counsellors, volunteers and staff.

To keep everyone safe, we ask that you visit our Counselling premises only if you have an appointment. Visitors will not be allowed in without a booked appointment. For appointments please call 01268 284 130 (please leave a message if your call is not answered, we will endeavour to call you back as soon as possible)

We are Mind in Basildon 

We know that improved mental health and wellbeing leads to better outcomes for people of all ages and backgrounds including improved physical health, greater life expectancy, better educational achievement and increased employment opportunities. 

We also know reduced mental health increases the risk of mental health problems, self-harm and suicide.  People with mental health problems are often isolated, economically disadvantaged, socially excluded, discriminated against, afraid and alone. 

We all deserve the opportunities that improved mental health can bring. We all deserve the support we need to recover from mental health problems and end suffering.

A Guide to Our Services  

Our brochure is being updated and will be uploaded shortly.

Basildon Mind launches free counselling for frontline workers

Do you work in in health and social care, transport, retail, education, local authority and the police? Have you been affected by the current situation at work? Are you looking for somewhere or someone to turn to for help with your stress and anxiety? Basildon Mind is here for you.

We are offering 6 free confidential sessions by either telephone or video for all frontline staff who live in in Basildon. Please do not suffer in silence. We know that this is a very difficult time for everyone especially frontline workers. Our dedicated Counsellors are available to support you.

For appointments, email infoline@basmind.org  or call 01268 284 130 to leave a message (your name and contact number). Calls are regularly monitored and followed up Monday to Saturday.  

Please note this service is only for residents of Basildon who are frontline staff. Our normal counselling service is still running and open to all residents.